Get in touch
Have a question, found a bug, or want to suggest a feature?
Send us an email — screenshots and screen recordings are always welcome.
Typical response time: 1–2 business days
What can we help with?
Common topics our users reach out about.
Calculations
Questions about the Absolute Volume Method, results, or material inputs.
Material Library
Help setting up specific gravities, absorption values, or custom fiber types.
PDF Export
Issues generating, sharing, or formatting mix design reports.
Bug Reports
Found something that isn't working? Let us know with details.
Feature Requests
Have an idea that would improve UHP.x? We'd love to hear it.
Privacy & Data
Questions about how your data is stored or handled within the app.
When reporting a bug
Please include the following to help us investigate quickly.
Device and iOS version
e.g. iPhone 15 Pro, iOS 17.4 — found in Settings → General → About.
UHP.x version
Found in the app under Settings → About → Version.
Steps to reproduce
Describe what you were doing when the issue occurred, step by step.
Screenshot or screen recording
Attach via email to [email protected]. This helps enormously.
Send us a message
Use this form for questions, feedback, or feature requests. Attach screenshots by emailing [email protected].